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Microsoft MCDST Certification

Microsoft Certified Desktop Support Technician (MCDST)

This credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows® operating system.

MCDST candidates are required to pass two core exams.

  • 70-271 Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
  • 70-272 Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
more information is available from the Microsoft website
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The Windows XP MCDST series from LearnKey prepares candidates for both core exams required to achieve Microsoft Certified Desktop Support Technician (MCDST) certification. In this two-course series, expert instructor Tom Carpenter shows candidates how to troubleshoot common problems with Windows XP OS and with popular Windows application programs. At the conclusion of this LearnKey series, MCDST candidates will be prepared to pass MCP exams 70-271 and 70-272

Information about LearnKey courses


MCDST Training Course BundleMCDST Training Course Bundle Ref: LK681518
includes: Windows XP Troubleshooting Windows & Windows XP Troubleshooting Desktop Applications (exams 70-271 & 70-272)
Online or CD-ROM Single User Licence or Unlimited Users Library Licence
Price:  £250.00 + VAT  ( £287.50 including  VAT at 15% )


Optional MasterExams & Study Guide at £120 + VAT




...or we have individual courses to prepare for each exam separately...


Windows XP Troubleshooting Windows CourseWindows XP Troubleshooting Windows Course Ref: LK681358
for exam 70-271
Online or CD-ROM Single User Licence or Unlimited Users Library Licence
Price:  £170.00 + VAT  ( £195.50 including  VAT at 15% )


Optional MasterExam at £50 + VAT






Windows XP Supporting Desktop Applications CourseWindows XP Supporting Desktop Applications Course Ref: LK681458
for exam 70-272
Online or CD-ROM Single User Licence or Unlimited Users Library Licence
Price:  £90.00 + VAT  ( £103.50 including  VAT at 15% )


Optional MasterExam at £50 + VAT






Windows XP Supporting Windows MasterExam Ref: LK681560
skill assessment and exam preparation



Windows XP Supporting Users & Desktop Applications MasterExam Ref: LK681570
skill assessment and exam preparation



MCDST Study Guide Ref: LKmcdstg
Book only available as optional extra to MCDST Training Course Bundle LK681518


pdf download information pack...   (opens in new window)
(requires Adobe Acrobat Reader on your PC  Click to download Adobe Acrobat Reader)
We can supply the full range of LearnKey Microsoft courses - just contact us

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